Privacy Policy

1. Introduction

Tandrion (“we”, “us”, or “our”) provides a multi-tenant business management platform for membership-based businesses. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use the Tandrion service.

2. Information we collect

• Account information: name, email address, phone number, business details, and login credentials for tenant users and administrators.
• Business data: member profiles, membership plans, fee and payment records, attendance, renewals, and related operational data entered by tenants.
• Communication settings: optional Telegram bot tokens, chat IDs, and notification preferences when you enable messaging features.
• Technical data: IP address, browser type, device information, and usage logs needed to operate, secure, and improve the service.

3. How we use information

• Provide, maintain, and improve the Tandrion platform
• Authenticate users and enforce role-based access
• Send transactional notices and optional reminder messages you configure
• Provide customer support and respond to inquiries
• Protect against fraud, abuse, and security incidents
• Comply with applicable legal obligations

4. Sharing of information

We do not sell personal information. We may share data with trusted service providers that help us host, store, email, or operate the platform (for example cloud hosting, databases, email delivery, or backup storage), only as needed to provide the service. We may also disclose information when required by law or to protect the rights, safety, and integrity of Tandrion and our users.

Tenant administrators control member data within their own workspace. Tandrion processes that data on behalf of the tenant to deliver the product features they use.

5. Data retention and security

We retain information for as long as needed to provide the service and for legitimate business, legal, or security purposes. We apply reasonable technical and organizational measures to protect data, including access controls and encrypted transport where applicable. No method of transmission or storage is completely secure.

6. Your choices

You may update profile and notification settings in the application. Tenant administrators manage member records in their workspace. To request account-related assistance or deletion where applicable, contact us at tandrion.info@gmail.com.

7. Cookies and similar technologies

We use cookies and similar technologies for authentication, session management, security (including CSRF protection), and basic site functionality. You can control cookies through your browser settings, but disabling them may affect login and other features.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the service after an update means you accept the revised policy.

9. Contact

For privacy questions, email tandrion.info@gmail.com or visit our Contact page.